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Business English Lessons

2 lessons covering business English vocabulary, grammar, and real-world phrases.

Why is Everyone So Obsessed with Sushi? - Rory SutherlandB2

Content Marketing

Why is Everyone So Obsessed with Sushi? - Rory Sutherland

Marketing, framing, and context heavily dictate human perception and the perceived value of products, services, and ideas. Items like ice baths, sushi, and miso soup gain massive appeal not through objective evaluation, but through clever branding and high-status cultural framing. Even life-saving historical breakthroughs, such as the smallpox vaccine, required strategic marketing and high-status endorsements to gain public acceptance.

2025-05-20Open lesson
How Airlines Quietly Became BanksC2

Business Strategy

How Airlines Quietly Became Banks

Major U.S. airlines have transformed into financial entities where frequent flyer programs are worth far more than the core transportation business. Originating as simple customer loyalty initiatives, these programs evolved into massive revenue generators by selling virtual points to partners like credit card companies. Through strategic shifts, including transitioning to revenue-based point distribution and dynamic award redemptions, airlines eliminated consumer exploits and secured high profit margins. Acting essentially as unregulated central banks over their proprietary currencies, airlines leverage these loyalty programs as their primary source of financial value.

2021-12-14Open lesson